We are implementing operational changes for all locations and staff are working with strict safeguards in place.
There are a lot of uncertainties right now. We’re doing all we can to make sure customers can keep their businesses running. Our deliveries are being despatched as per normal to provide maximum uptime, subject to government guidelines.
Maintaining a healthy workplace:
Protecting our employees’ health and well-being is a top priority, as is ensuring that our customers are able to keep running. We have:
Communicated regularly with employees to ensure they are aware of and comply with current COVID-19-related policies or procedures.
Published guidance to support employees with pre-existing conditions.
Established social-distancing guidelines for meetings, common areas, breakrooms, cafeterias, and shift changes.
Maximised cleaning efforts for all common areas (equal to or exceeding the Australian federal government guidelines).
Limited chairs for break areas and/or staggered lunch periods.
Established teleworking guidance for salaried employees not essential to factory operations.
Restricted all domestic and international travel unless by car for business-related purposes, and subject to Australian equivalent federal and state government guidelines.
Evaluated alternative production methods.
Encouraged field managers to support customer needs through virtual communications (e.g., phone, video conference), though they are allowed to drive to customer locations on critical business matters.
We understand from time to time our customers might face financial pressure or need assistance, and we are here to help.
With financial concerns, it is important that you contact us early so we're aware of your situation and can support you through it.
If you require assistance, please send a request to Silverback Chrome through the contact form below.